Frequently Asked Questions
Straight Answers. Honest Service.
Have a question about towing, pricing, or transporting your vehicle? We’ve answered some of the questions we hear most often.
If you don’t find what you’re looking for, give Chad a call. You’ll be speaking with the person who actually does the work.
Pricing & Availability
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Rambler Towing Service offers competitive, straightforward pricing, including flat-rate towing for many local trips.
The cost of your tow depends on your vehicle’s location, its destination, and any special transportation requirements.
Call Chad at 704-239-7536 for a personalized quote. We’ll explain the cost before arranging your tow.
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For longer-distance transportation, pricing is generally calculated according to the total mileage involved in completing the trip.
We’ll provide a quote based on your specific transportation needs so you understand the cost before scheduling service.
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Yes! Rambler Towing Service provides 24/7 towing service throughout the greater Salisbury area.
Because we’re an owner-operated business, response times depend on Chad’s location, availability, and existing commitments.
Call 704-239-7536 to discuss your situation and get an estimated arrival time.
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We accept cash, checks, and major credit cards.
Payment details, including any differences between cash and card pricing, will be explained when you receive your quote.
Services & Service Area
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Rambler Towing Service is based in Salisbury, North Carolina, and provides local towing throughout Salisbury, Rowan County, and surrounding communities.
We also offer long-distance vehicle transportation beyond our immediate service area.
Not sure whether you’re within our coverage area? Give Chad a call. He’ll be happy to discuss your pickup and destination locations.
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Our professional rollback truck can transport a wide variety of passenger vehicles and specialty automobiles, including cars, SUVs, light trucks, classic cars, custom vehicles, race cars, motorcycles, and certain specialty trailers.
Transportation is subject to the vehicle’s size, weight, condition, and loading requirements.
For specialty vehicle transportation, visit our Custom Vehicle Transport page.
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Yes. Rambler Towing Service can transport many non-running vehicles, including restoration projects, rolling chassis, and project cars.
The vehicle must be suitable for safe loading, securement, and transportation.
If your vehicle doesn’t run, tell Chad about its condition when you call so he can determine the appropriate loading arrangements.
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Yes. Our rollback equipment can accommodate many vehicles weighing up to approximately 9,000 pounds and measuring less than 20 feet long.
Additional height and loading restrictions apply.
For oversized, unusually low, or heavily modified vehicles, please contact Chad before scheduling transportation.
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Yes! While Rambler Towing Service specializes in vehicle towing and transportation rather than full roadside assistance services, Chad also provides local battery jump-starts when he’s available in your area.
If your vehicle won’t start because of a dead battery, give Chad a call at 704-239-7536 to check availability.
Insurance & Specialty Transport
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Rambler Towing Service maintains commercial liability insurance and specialized on-hook insurance coverage designed to help protect customers’ vehicles against the unexpected during transportation.
We believe proper insurance is an important part of providing professional towing services and treating customers’ vehicles responsibly.
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Not all towing insurance policies provide the same protection.
Commercial liability insurance and specialized on-hook coverage serve different purposes. On-hook coverage is designed to address certain risks involving customers’ vehicles while they’re being transported.
Before choosing a towing company, it’s not only reasonable, but wise to ask whether they carry insurance specifically applicable to the vehicles they transport, including on-hook coverage.
At Rambler Towing Service, we take that responsibility seriously.
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Absolutely. Our Custom Vehicle Transport (CVT) service specializes in transporting classic automobiles, custom builds, collector cars, race vehicles, and restoration projects.
Chad and his father have restored classic automobiles, including the 1969 Rambler S/C restored by Jimmy that inspired the company’s name.
That hands-on experience gives them a personal appreciation for the care these vehicles deserve.
Visit our Custom Vehicle Transport page to learn more and see examples of vehicles we’ve transported.
Still Have Questions?
Whether you’re stranded on the roadside or planning to transport a special vehicle, we’re here to help. Call Chad at 704-239-7536 with your towing questions.
Professional Service. Personal Attention. Affordable Rates.
Family-owned and operated in Salisbury, North Carolina, since 2010.